Privacy Policy
Last updated on 01 Jan 2026
Welcome to Jacob Morris Consulting ("We", "Us", "JMC"). This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you use our website and engage our professional IT services. Jacob Morris Consulting is the Data Controller, registered with the Information Commissioner’s Office (ICO).
1. Information We Collect
2. How We Use Your Information
3. Sharing Your Information
4. Cookies and Similar Technologies
5. Your Rights Under UK GDPR
6. Data Security & Retention
7. Children's Privacy
8. Changes to This Privacy Policy
9. Contact Us
1. Information We Collect
1.1 Personal Information
We may collect personal identifiers such as your name, professional email address, phone number, and job title when you voluntarily provide them (e.g., during a consultation booking or inquiry).
1.2 Technical & Usage Information
We collect data regarding your interaction with our website, including your IP address, browser type, device information, and pages visited to analyse trends and optimise the user experience.
1.3 Professional Context Data
As part of our consulting services, we may collect technical metadata regarding your business infrastructure and security status to provide accurate service recommendations.
2. How We Use Your Information
We process your data based on Contractual Necessity (to deliver our services), Legal Obligation (for UK tax and compliance), and Legitimate Interests (to improve our security offerings). Specific purposes include:
Providing, maintaining, and securing our website.
Communicating regarding your account, active support tickets, and service updates.
Sending requested strategic IT insights, newsletters, and promotional materials.
Analysing service performance to improve our Managed Partner and Secure Foundation offerings.
3. Sharing Your Information
We do not sell or trade your personal information to third parties. We may share data with trusted third-party service providers (e.g., Microsoft 365, CRM tools, or backup vendors) strictly to conduct our business and provide your technical support. We ensure all such partners adhere to UK GDPR-compliant data processing agreements.
4. Cookies and Similar Technologies
We use cookies to enhance site functionality and analyse traffic. You can manage these via your browser settings; however, disabling cookies may limit your ability to use certain site features, such as the consultation booking tool.
5. Your Rights Under UK GDPR
Under UK standards, you are entitled to the following rights:
Right to Access & Portability: Request a copy of the data we hold on you.
Right to Erasure: Request that we delete your personal information ("The Right to be Forgotten").
Right to Object/Restrict: Object to processing based on legitimate interests or direct marketing.
Right to Complain: If you believe your data has been mishandled, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
6. Data Security & Retention
6.1 Security Measures:
We implement senior-level security protocols, including encryption and access controls, to protect your data. However, no electronic transmission is 100% secure, and we cannot guarantee absolute security.
6.2 Retention Periods:
Inquiry data is retained for 12 months; client account data is kept for the duration of our contract plus 7 years to satisfy UK tax, insurance, and audit requirements.
7. Children's Privacy
Our services are directed to professional business entities and individuals over the age of 18. We do not knowingly collect information from children.
8. Changes to This Privacy Policy
We may update this policy periodically to reflect changes in UK law or our service offerings. Continued use of the site after updates constitutes acknowledgment of the modified policy.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at info@jacobmorrisconsulting.com